Contract & Credentialing Manager

Phoenix, AZ

Full Time

Mid Level

AZA United (Arizona Autism United) is a Top Workplace winning, non-profit organization, that truly cares about people and offers great professional development and internal job growth! We are currently looking for a full-time Contract & Credentialing Manager to join our organization.

The Contract & Credentialing Manager plays a key role in supporting the organization’s contracting function by managing the full lifecycle of service agreements and credentialing processes. This position is responsible for implementing and maintaining a structured contracts management framework, drafting and finalizing contracts, and ensuring timely tracking of key dates, obligations, and compliance milestones. The Contract & Credentialing Manager also oversees staff credentialing, maintains up-to-date fee schedules in line with contractual terms, and assists with annual insurance renewals.

SCHEDULE: Full-Time/Monday-Friday
COMPENSATION: Starting salary range is $74,000-$94,000/year (DOE) + pay increases twice a year
LOCATION: 90% Remote/10% In-Person at our offices in Phoenix/Chandler

This might be a perfect fit for you if you:

... have strong organizational skills, excellent communication skills, and high attention to detail;
... consider yourself flexible and able to adapt to changing processes and systems;
... are able to work independently and collaboratively in a fast-paced environment;
... have excellent problem solving and decision-making skills;
... want a role that allows at least 90% remote work; and
... are looking for a place to stay and grow a career!

ESSENTIAL DUTIES & RESPONSIBILITIES:

Contract Management

Implement a contracts management framework to manage and streamline the processes involved in procuring contracted services

Maintain a centralized contract database, ensuring accurate tracking of key dates, obligations, and compliance milestones

Investigate and reconcile contract changes, assuring on-going communication with management and timely submittal to funding sources

Draft, evaluate and provide recommendations on a variety of contract/agreement (revenue, service, vendor, Independent Contractor agreements, etc.), ensuring timely review and approval

Track and manage provider manual requirements, including monitoring updates and ensuring organizational policies and procedures reflect current standards

Process and communicate monthly reports, to include recommendations for renewal, non-renewal, substitution, rate requests, etc

Conduct contract meetings on complex documents to ensure full disclosure to management staff

Maintain and update fee schedules in accordance with contractual terms, payer updates, and reimbursement policies

Collaborate with finance and billing departments to ensure accurate implementation of fee schedules and reimbursement rates

Assist with the preparation, submission, and tracking of insurance renewals, ensuring timely and complete documentation

Serve as point of contact for all levels of management and staff on contractual & credentialing matters

Serve as a liaison between legal, compliance, credentialing, and operational teams to resolve contract-related and regulatory issues

Credentialing Management

Maintain a credentialing database, ensuring accurate tracking of key dates, obligations, and compliance milestones

Oversee and manage the staff credentialing processes, ensuring timely submission, verification, and renewal of licenses, certifications, and other required documentation

Directly manage Credentialing staff

Experience & Qualifications:

Bachelor’s in Business Administration, Health Care Administration, Legal Studies, OR a related field (required)
Minimum of 3-5 years of experience in contract management preferably in a nonprofit, human services, health care or managed care environment
Experience with credentialing processes and payer/provider contracting is strongly preferred
Experience with tracking and managing complex contracts and credentialing data
Experience with interpreting and applying updates from contracts/provider manuals to internal policies and procedures
Must have a thorough working knowledge of contracts and contract compliance functions
Must have excellent written and verbal communication skills
Strong leadership and interpersonal skills
Must possess proficient computer software skills: Microsoft Office Suite (Word, Excel, Outlook, etc.) and software for creating graphics/charts
Must be able to obtain an AZ Fingerprint Clearance Card, provide driver's license, proof of car insurance/registration, and meet all other hiring requirements

💙 Why Join Us?

Meaningful Work: Help advance a mission that serves individuals and families in need.
Collaborative Environment: Work with a passionate, values-driven team.
Professional Growth: Develop your skills in a dynamic and supportive setting.
Work-Life Balance: We respect personal time and promote wellness and flexibility.

Perks Include:

We provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition to a job that offers some flexibility and work/life balance, you will receive these benefits:

Competitive pay with pay increases every 6 months
An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
A 401K plan with up to 4% match after one year of service
Generous paid sick time and PTO, and 12 Paid Holidays
Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
Paid Maternity/Paternity Leave

Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible! For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor. We look forward to meeting you soon!

Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

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Starting salary range is $74,000 - $94,000/year, DOE. Is this acceptable?*

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Do you have your own reliable transportation along with a valid driver's license, car insurance, and registration?*

In the past 3 years, have you received any type of driving citations (not including minor speeding/traffic/parking violations)?*

Applying for this position requires you to disclose your criminal history. Are you willing to complete a required form to disclose your criminal history? We will provide the form later.*

This position requires an Arizona Department of Public Safety FINGERPRINT CLEARANCE CARD. If you do not currently have one, AZA United can assist you with the application. Do you currently have a Fingerprint Clearance Card, or are you willing to apply for one?*

AZA United requires, that following hire, all payment for time worked (e.g., your paycheck) is made to our employees and/or contractors via direct deposit OR that all physical paychecks are physically picked up from our main office location in Phoenix. We do NOT mail paychecks. Is this acceptable to you?*

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We will utilize one-way video interviews via Spark Hire as an option in the first step of the application process for this role. It takes about 10 minutes or less and is very easy to use!

This is a great opportunity to let the hiring manager learn more about you! To learn more about what one-way interviews are, please copy this link to view after you submit your application: https://www.sparkhire.com/candidates/intro-to-one-way-video-interviews* I have copied and pasted the link above and will watch it!I would like you to send me a copy of this link!

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To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

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Thanks for visiting AZA United's job board! To learn more about the organization, visit https://AZAunited.org/jobs-careersHere you will find a list of all open positions with links to apply. Good luck, and we hope to meet you soon!

Contract & Credentialing Manager

💙 Why Join Us?

Apply for this position

Thanks for visiting AZA United's job board! To learn more about the organization, visit https://AZAunited.org/jobs-careers

Here you will find a list of all open positions with links to apply. Good luck, and we hope to meet you soon!